A letter to my colleagues in psychiatry
CEO and founder of MindWise Health
The conversation that changed everything
"Administrative work has completely taken over my practice," explained Dr. Delphine Burdick when we met in her office many years ago.
She and her staff spent more time dealing with audit requirements and paperwork than caring for their patients.
That one conversation changed everything about how we built MindWise Health.
MindWise Health is designed for established psychiatric practices with multiple providers, complex workflows, and the administrative challenges that come with growth.
If you're running a practice where coordination, compliance, and operational efficiency are critical to your success, this letter is for you.
The daily complexity you face
In one afternoon, you may see:
- A college student with bipolar symptoms requiring prior authorization
- A mother with postpartum depression needing coordinated care with her OB-GYN
- An elderly patient managing dementia and severe anxiety
- A teenager's family navigating their first psychotic episode
Between appointments, you're fielding crisis calls, reviewing lab results, and documenting treatment plans that satisfy insurance requirements while actually reflecting your clinical thinking.
Urgent appointments disrupt schedules. Session lengths vary dramatically. Documentation requirements seem designed by people who've never worked with a family navigating a teenager's depression.
You need detailed records that capture not just symptoms, but context, family dynamics, medication responses, and subtle changes.
That's why we built our workflows to anticipate what you need to notice and capture. Everything flows seamlessly, giving you more time for the healing work you do.
Experience a workflow that runs like you think. Learn more.
Does compliance feel like a full-time job?
HIPAA compliance in psychiatry is about safeguarding some of the most sensitive data imaginable. State reporting requirements vary wildly. Insurance companies demand increasingly detailed documentation.
Then there's the audit anxiety. That constant worry that you might have missed something or documented incorrectly.
You shouldn't have to choose between providing excellent patient care and staying compliant.
MindWise Health builds compliance into every aspect of the platform. Our audit trails work in the background, our templates ensure you capture required information naturally, and our reporting tools generate the documentation you need without extra work.
We've had clients tell us about their first completely stress-free audit. Can you imagine what that peace of mind could mean for your practice?
Let us show you how to make compliance a breeze. Learn more.
The business reality nobody wants to discuss
Psychiatric billing codes are complex, and insurance companies seem to delight in finding reasons to delay or deny claims. Your staff spends hours on prior authorizations that should take minutes.
Staff burnout is real and expensive. When your clinical team spends more time fighting technology than caring for patients, everyone suffers.
You want to grow your practice to serve more patients, but scaling seems impossible when your systems fight you at every step.
Our platform handles the business complexities automatically.
Patient reminder texts and emails take care of day-to-day communication. Eligibility verification happens in the background, our billing system understands psychiatric codes, and you can add unlimited providers and locations without per-user fees eating into your growth.
See how our billing and RCM service works for psychiatry. Learn more.
Your expertise deserves better tools
You've dedicated your career to understanding the most complex organ in the human body. You deserve technology that respects that expertise rather than undermining it.
At MindWise Health, we partner with psychiatric practices to create workflows that enhance clinical care. Our implementation includes on-site support and customization based on your specific needs.
If you're ready to explore what's possible when technology finally works for psychiatry rather than against it, let's schedule a conversation. Not a sales pitch — a genuine discussion about your challenges, and how we might help solve them.
Because you became a psychiatrist to heal minds, not to fight with your EHR.
With deep respect for the work you do,
Kishore
Founder and CEO, MindWise Health
Kishore Tummala is the CEO and founder of MindWise Health, a behavioral health EHR platform designed specifically for the unique needs of Psychiatry, Psychology, Home Health, Addiction Recovery, and Group Home providers.
Ready to see the difference?
Schedule a conversation with our team and let us show you what MindWise Health can do for your psychiatric practice.