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A letter to my colleagues in psychiatry

"Administrative work has completely taken over my practice." That sentence — said by a psychiatrist colleague in 2018 — is what started MindWise Health. The contemporary psychiatric practice has been asked to absorb a decade of regulatory complexity, billing friction, EPCS requirements, and prior authorization mazes — without any net new revenue to pay for it. The platform was built to put that time back in the clinical day.

— Kishore Tummala, CEO and Founder

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Your daily complexity, modeled in the chart

From the college student needing a prior auth for a mood stabilizer to the elderly patient with overlapping dementia and depression, from postpartum care to first-episode psychosis — psychiatry depends on context, family dynamics, medication history, and subtle changes over time. The chart should make those visible at a glance.

Power Notes that capture clinical nuance — symptoms, mental status, longitudinal context

Side-by-side medication history with response notes, side effects, and adherence signals

Automated audit trails running quietly in the background

HIPAA, 42 CFR Part 2 (where applicable), and state reporting handled inside the workflow

Prior authorization tracking with status, denials, and resubmission queue

Clients consistently report completely stress-free audits — including OIG and payer audits

Business operations that scale with the practice

Psychiatric billing codes are a minefield. Staff burnout from tool-switching is real. The administrative weight of running a small or mid-sized practice should not require a dedicated operations team.

Psychiatric billing code expertise built in — E/M, add-on psychotherapy, interactive complexity, prolonged service

Automated patient reminder texts and emails to reduce no-shows

Background eligibility verification before the visit

EPCS-certified e-prescribing — including for controlled substances

Integrated telehealth for remote consultations with the same documentation flow

Unlimited providers and locations — no per-user fees, no per-location fees

On-site implementation support and customization for your existing workflows

Case study: Ally Psychiatry — four systems down to one

Before MindWise Health, the Ally Psychiatry team worked across four different systems just to run a single visit. This is the story of consolidating that stack — and what they did with the time they got back.

Read the case study

From the blog: EPCS for psychiatry — streamlining controlled substance management

EPCS is no longer optional in most states for controlled substances, but the workflows vary wildly between platforms. This piece walks through what to look for in an EPCS implementation and where psychiatric practices most often hit friction.

Read the EPCS guide

For practice administrators: pre-billing chart audits

Most denied claims could have been caught before submission with a five-minute pre-billing review. This piece walks through what to check, who should check it, and how MindWise Health automates most of the work.

Read the article

Free resource: Psychiatry Practice Operations Cheat Sheet

A one-page reference for solo and small-group psychiatrists — billing code quick-reference, EPCS requirements by state, MIPS measure shortlist, and the documentation patterns that consistently survive audits.

Download the cheat sheet